Privacy Policy

We highly respect your privacy and want you to understand how we collect, use and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct or limit our use of your personal data. Unless we link to another policy or state otherwise, this Privacy Policy applies when you visit or use any website, mobile application, API or service related to Hartanzah Professional Coffee Roasting App (the “Services”). This also applies to potential customers of our business and company products.

By using the Service, you agree to the terms of this Privacy Policy. You should not use the Service if you do not agree to this Privacy Policy or any other agreement that governs your use of the Service.

1. What Data We Get

We collect certain data from you directly, such as information you enter yourself, data about your content usage, and data from third party platforms that you connect to Hartanzah Professional Coffee Roasting App. We also collect some data automatically, such as information about your device and with what parts of our Service you interact or spend time using it.

1.2 Data We Collect Through Automated Ways

When you access the Service (including browsing content), we collect certain data in automated ways, including:

System Data

Technical data about your computer or device, such as IP address, device type, operating system type and version, unique device identifier, browser, browser language, domain and other system data, and platform type (“System Data”).

Usage Data

Usage statistics about your interactions with the Service, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrers, and other data regarding use of the Service by you (“Usage Data”).

Estimated Geographical Data

An approximate geographic location, including information such as country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as described in the “Cookies and Data Collection” section below. Such data is stored by us and associated with your account.

2.1 Cookies and Data Collection Tools

You use cookies, which are small text files stored by your browser to collect, store and share data about your activity across websites, including the Hartanzah Professional Coffee Roasting App. Cookies also allow us to remember things about your visit to Vegnastar Academy, such as your preferred language, and to make the site easier to use.

Hartanzah Professional Coffee Roasting App and service providers acting on our behalf (such as Google Analytics and third party advertisers) use server log files and automated data collection tools such as cookies, tags, scripts, custom links, device or browser fingerprints, and web beacons (collectively, “Data Collection Tools”) when you access and use the Services. This Data Collection Tool automatically tracks and collects certain System Data and Usage Data (as described in Section 1) when you use the Service. In some cases, we combine data collected through such Data Collection Tools into other data we collect as described in this Privacy Policy.

2.2 Why We Use Data Collection Tools

Hartanzah Professional Coffee Roasting App uses the following types of Data Collection Tools for the purposes described:

Strictly Necessary: ​​This Data Collection Tool allows you to access the site, provides basic functionality (such as login or accessing content), protects the site, protects against fraudulent logins, and detects and prevents misuse or unauthorized account use. This is necessary for the Service to function properly, so if you disable it, some parts of the site will have problems or be unavailable.
Functional: This Data Collection Tool will remember data about your browser and preferences, provide additional site functionality, customize content to make it more relevant to you, and remember settings that affect the appearance and behavior of the Service (such as choice of language or volume level for video playback).

Performance: This Data Collection Tool helps measure and improve the Service by providing data on usage and performance, number of visits, traffic sources or where apps were downloaded. This tool can help us totest different versions of the Hartanzah Professional Coffee Roasting App to see which features or content users prefer, and determine which email messages to open.

Advertising: This Data Collection Tool is used to deliver relevant advertisements (on the site and/or other sites) based on some things we know about you, such as your System Usage and Data (as described in Section 1), and some things the provider knows advertising services about you based on their tracking data. Ads can be based on recent activity as well as activity over time and on other sites and services. To help deliver customized advertising, we may provide these service providers with anonymized and cropped versions of your email address (in an unreadable form) and content you share publicly on the Service.

Social Media: This Data Collection Tool enables social media functionality, such as sharing content with friends and networks. These cookies can track users or devices on other sites as well as build interest profiles for targeted advertising purposes.
You can set your web browser to alert you of attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all of the features of the Service, and your experience may be different or less functional. To learn more about managing Data Collection Tools, see Section 6.1 (Your Choices Regarding the Use of Your Data) below.

3. What Is Your Data Used For

We use your data to do things like provide our Services, communicate with you, troubleshoot problems, protect against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by legal or necessary for security and integrity.

 We use the data we collect through your use of the Service to:

Provide and administer the Services, including to facilitate participation in educational content, issue certificates of completion, display customized content, and facilitate communication with other users;

Process payments to instructors and other third parties;

Process your requests and orders for specific educational content, products, services, information or features;

Communicate with you about your account by:

Respond to your questions and concerns;

Send you messages and administrative information, including messages from instructors, participants, and teaching assistants, notifications about changes to our Services, and updates to our agreements;

Send you information, such as by email or text message, about your progress in the course and related content, reward programs, new services, new features, promotions, newsletters, and other available instructor-generated content (which you can decline at any time) ;

Send push notifications to your wireless device to provide updates and other relevant messages (which you can set from the "options" or "settings" page of the mobile app);

Manage your account and account preferences;

Facilitate the technical functions of the Service, including troubleshooting and problem solving, securing the Service, and preventing fraud and abuse;

Request input from users;

Marketing of products, services, surveys and promotions;

Marketing the Subscription Plan to potential customers;

Learn more about you by linking your data to additional data through a third party data provider and/or analyzing the data with the help of an analytics service provider;

Identify unique users across devices;

Customize ads across devices;

Improve the quality of our Services and develop new products, services and features;

Analyze trends and traffic, track purchases and track usage data;

Advertise the Service on third party websites and applications;

As required or permitted by law; or

As we, in our sole discretion, otherwise determine that we need to ensure the security or integrity of our users, employees, third parties, the public or our Services.

4. Who We Share Your Data With

We share certain data about you with instructors, other participants, companies that perform services for us, Hartanzah affiliates, our business partners, data analytics and enrichment providers, your social media providers, companies that help us run promotions and surveys, and advertising companies which helps us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a company restructuring share your data in other ways if it is aggregated or anonymized or if we have your consent.

To Data Analytics and Enrichment Services: As part of using third party analytics tools such as Google Analytics and data enrichment services such as Zoom Info, we share certain contact information, Account Data, System Data, Usage Data, or anonymize data as needed. Data anonymization means deleting certain things in the data such as names and email addresses and replacing them with ID tokens. This makes it easier for these providers to provide analytics services or match data with publicly available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and appropriate manner.

To Strengthen Social Media Features: Social media features within the Service (such as the Facebook Like button) may make it easier for third-party social media providers to collect such things as your IP address and which page of the Service you are currently on, and to set cookies to enable features. Your interactions with these features are governed by the privacy policies of the third party companies.

To Manage Promotions and Surveys: We may share your data as needed to administer, market or sponsor promotions and surveys in which you choose to participate, as required by applicable law (such as providing a list of winners or creating required records), or as required with promotion or survey rules.

For Advertising: If you decide to use an ad-supported revenue model at a later date, we may use and share certain System Data and Usage Data with third party advertisers and networks to show general demographic and preference information of our users. We may also allow advertisers to collect System Data through the Data Collection Tool (as described in Section 2.1), to use this data to offer you targeted advertising serving to personalize user experience (through behavioral advertising) and to perform web analytics. Advertisers may also share with us the data they collect about you. To learn more about or opt out of participating in behavioral advertising from ad networks, see Section 6.1 (Your Choices about Use of Your Data) below. Please note that if you decline, you will continue to receive generic advertisements.

5. Security

We use appropriate safeguards based on the type and sensitivity of the data stored. With internet enabled systems, there is always a risk of unauthorized access so it is important to protect your password and contact us if you suspect unauthorized access to your account.

Hartanzah Professional Coffee Roasting App takes appropriate measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data that we collect and store. This action varies based on the type and sensitivity of the data. However, unfortunately no system is 100% secure, so we cannot guarantee that communications between you and the Hartanzah Professional Coffee Roasting App, Service, or any information provided to us in connection with the data we collect through the Service will be free of access. without permission by a third party.

Your password is an important part of your security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe that your password or account has been compromised, you should change it immediately and contact the Support Team with any concerns.

6. Interpretation

Capitalized terms not defined in this policy have the same definition as those in Hartanzah Terms of Use. Any version of this Privacy Policy in a language other than Indonesian is provided for convenience. If there is a conflict with a non-Indonesian language version, you agree that the Indonesian language version will prevail.

7. Question

If you have any questions, concerns or disputes regarding our Privacy Policy, please contact our privacy team (including our designated personal information protection manager) via help.hartanzah.com